Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
What types of instruments do you sell at Petr's Violin and Guitar Shop?
We specialize in stringed instruments such as Violins, Guitars, Cello’s, Basses, Ukuleles, Mandolins & Banjo’s. We offer a wide variety of acoustic and electric guitars, as well as classical, modern, and electric violins. Additionally, we carry accessories, strings, and other related products to cater to the needs of both beginners and professional musicians.
Can I order instruments or accessories online?
Yes, you can browse and purchase our selection of instruments and accessories through our online store. We offer secure payment options and ship nationwide. Visit our "Shop" page to explore our available products.
What is the best beginner violin or guitar to purchase?
The best beginner instrument depends on your budget, goals, and personal preferences. Our staff can help guide you in selecting the right violin or guitar to start your musical journey. We offer a range of beginner-friendly instruments from trusted brands at various price points.
Do you offer instrument rentals?
Yes, we provide instrument rentals for violins and guitars. We have a selection of rental options to suit your needs, including short-term and long-term rentals. Please contact us for more information about our rental program and pricing.
Instrument Repairs and Maintenance
Do you provide instrument repair and maintenance services?
Yes, our experienced technicians offer repair and maintenance services for both violins and guitars. Whether you need a simple string change, a set-up, or more complex repairs, our team is here to help you. Our technicians have over 70 years of combined experience, and our master luthier, Petr Bucinsky, has extended his knowledge to everyone in our shop. Please contact us to schedule an appointment.
What are your store hours and location?
Our store is open Tuesday through Friday from 10:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 5:00 PM. We are located at 1408 Hyder Street, Anchorage, AK 99501. For directions or additional information, please visit our "Contact Us" page.
How can I contact Petr's Violin and Guitar Shop?
You can reach us by phone at (907) 277-9115, or through our online contact form on the "Contact Us" page. We are also available on Facebook & Instagram and do our best to answer messages and inquiries in a timely manner.
What types of instrument repairs do you offer?
Our repair services include structural repairs, bridge repairs, neck repairs, fret work, nut and saddle replacement, pickup installation and repair, electronics repair, tuning machine repair or replacement, tailpiece and endpin repairs, sound post adjustments, complete instrument disassembly and reassembly, varnish touch-ups and full refinishing, rebuilding damaged or worn parts, vintage instrument restoration, bow rehairing and restoration, string changes and tuning, instrument cleaning and polishing, action and intonation adjustments, truss rod adjustments, fretboard conditioning, pickup height adjustments, and regular maintenance checkups.
How often should I change the strings on my guitar or violin?
The frequency of string changes depends on your playing habits and the type of strings you use. Typically, guitar players should change strings every 3-6 months, while violinists may need to change strings every 3-4 months. However, if you play frequently or notice a decline in sound quality, you may need to change strings more often.
Do you sell violin bows and cases?
Yes, we carry a range of violin bows and cases suitable for all skill levels and budgets. Our inventory
Get in touch
Have questions about your order, or a general enquiry?